Store Policies
We strive to provide the best possible experience for our customers. To maintain our commitment to quality and affordability, we have established the following policies. Please review them carefully before placing your order.
No Refunds, Exchanges, or Order Modifications
- Refunds: We do not accept returns or issue refunds under any circumstances.
- Exchanges: We are unable to offer exchanges for any products.
- Order Modifications: Once an order is placed, it cannot be modified in any way, including changes to size, design, or shipping address.
Order Accuracy
Triple Check Your Order:
To ensure your satisfaction and avoid any issues, please take the following steps before placing your order:
- Verify Product Details: Make sure you have selected the correct size, design, and quantity for each item.
- Check Shipping Information: Double-check that your shipping address is complete and accurate.
- Review Your Order: Carefully review your entire order summary to confirm that all details are correct.
Why This Policy?
Our products are made to order to keep our pricing as low as possible. This means that each item is custom-made specifically for you once your order is placed. As a result, we cannot accept returns, exchanges, or modifications. This policy helps us manage production costs and pass the savings on to our customers.
Customer Support
If you have any questions or need assistance with your order, please contact our customer support team at contact@ymsmerch.com before placing your order or by using the chat feature available on our site. We are here to help you make the best possible choices and ensure your satisfaction with our products.
Thank you for understanding and for shopping with YMS.